SHIPPING & RETURNS
Shipping Policy
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At this time, Treasure Island Hotel & Casino ships merchandise to locations within the United States, including Alaska and Hawaii. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. FedEx is unable to deliver to P.O. Boxes.
Return & Exchange Policy
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You may purchase merchandise from this Web site by using any one of the payment options listed in www.shoptivegas.com. Treasure Island reserves the right to change its payment procedures at any time without prior notice to you.
Online Sales Return & Exchange/Return Policy:
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Customer is responsible for all shipping cost for returns and exchanges and providing TI the tracking number, If no tracking number is provided, and item is lost, Treasure island is absolved of all responsibility of the item.
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To return or exchange an item it must be within 30 days of purchase and is subject to a 25% re-stocking fee.
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All returned or exchanged product must be in original new condition. (No dirt, stains, or pet hair etc…)
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For all Merchandise exchanges they must be for the same item, but can substitute color and or size.
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Customer is responsible for shipping charges back to their place of residence or business after exchange is processed.
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For all Returns, the amount must be returned to the same credit card used to purchase the original product.
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Returns will generally take 3-5 business days after product is received at our warehouse for your return to be processed.
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Exchanges will take 5-7 business days to be processed and sent back to original destination.
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Packages will only be processed/shipped Monday through Friday, excluding holidays.
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